01Do we need to switch to new software?+
We first look at what you already use: spreadsheets, messengers and customer records software. We check which tools can be connected. If there are limitations, we explain them and discuss the options before development.
02Which process should we automate first?+
A task your team repeats with similar rules: copying enquiries, reminding people to submit reports or collecting figures from spreadsheets. You show us how it works today; we help choose a starting point and estimate the work involved.
03How do we know the automation is working correctly?+
Before starting, we write down the expected result: for example, an enquiry appears in the right system and the assigned employee gets a notification. We then check it together using ordinary and incomplete requests. To assess the benefit, you can compare the time spent and number of manual actions before and after launch.